Client: Product from SSI to ease service/warranty related ticketing system
Product Requirement: System to issue tickets by consumer to service providers and helping service providers to track and resolve it.
Solution: Mobile App and Website
• Allowing consumer to create tickets from SmartServ app and track its progress.
• Ease for providers/engineers to view and act on issues reported by consumers in MTTS app. Includes efficient reporting and feedback via app
• Leveraged the cross-platform technology i.e. React Native for both iOS & Android app creation with native UI/UX