About our Helpdesk Ticketing System

Enterprises, irrespective of size and the products they offer, need tools that drive businesses to achieve excellence consistently. As technologies continue to develop rapidly, it becomes pertinent to stay ahead of the needs of the customers and enhance internal operations.

A well implemented product or service can set you apart in an industry, but going that extra mile to ensure productivity across business segments is a key contributor to any business, which is what a Helpdesk Ticketing System provides, by affording critical task management, staying on top of important issues and extracting insightful information that helps improve processes & optimize resources.

SmartServ is an all-round, multi-faceted and customisable Helpdesk Ticketing System designed by the profoundly skillful team at Smart Sight Innovations to address the needs of organisations at every level, right from the early start-up to an established institution.

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    Features of Helpdesk Ticketing System

    Dashboard

    A complete overview of all operational aspects right from day to day tasks, to project synopses.

    Ticket Management Software

    An integral aspect for singular ticket control right from creation of tickets to assigning and closure.

    Admin Controls

    Provides admin with necessary controls on user, entity and service provider management, with notifications for important developments.

    Deep Customisation

    Track anything and everything with SmartServ’s interface and create multiple fields to prioritize important information.

    Convenient Integration

    Connect SmartServ to other tools and services that you use frequently and track all your work in one place to declutter your workspace and save time.

    Remote Access

    With our robust remote access, use all aspects of SmartServ anytime, anywhere.

    Ancillary Features

    Use our helpdesk ticketing system to implement important reminders, email notifications, dynamic search and data export.

    Versatile Support

    Right from the time of on-boarding, our team is available for guidance and support at all steps to help you get the best of SmartServ.

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    Industries Catered

    Retail

    Retail

    Real Estate

    Real Estate

    Banking & Financial Services

    Banking & Financial Services

    Manufacturing

    Manufacturing

    Why choose us for Helpdesk Ticketing System Services

    Increase brand loyalty with friendly customer support
    Customizable dashboard provides complete overview
    Assign tickets with reminders to team members
    Easy compatibility for desktop, mobile or tablet
    Ticketing System Software converts calls and emails into tickets
    Let your data speak with custom reports
    Admin and agent friendly interface
    Easy installation and setup of Ticketing System Software
    Highly intuitive UI needs minimum training
    Internal messaging service for quick turnaround

    Our Clients

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    Web Design and Development Companies
    Ecommerce Developer
    Web Development Company in India
    Web Development Company in Chicago