Are most of your business transactions performed online which require you to have an uninterrupted internet connection?
Do you face internet downtime that hampers your business operations?
If the answers to any of the above questions is a Yes, then we have a solution for you.
A widely prevalent malaise in the hotel, travel and retail industry is the frequent connectivity issues that end customers face while interacting with websites. Studies have shown that businesses lose over USD 15 Billion in revenue annually due to internet downtime!
Have you ever wished for information systems to work seamlessly even in remote areas with very poor internet connectivity? It’s one thing when system downtime results from a software problem within the organisation’s control, but it’s quite another matter when customers are unable to access websites due to internet connectivity issues.
One of our esteemed clients in Alaska – one of the angling capitals of the world – who offer some of the most spectacular freshwater, saltwater and ice-fishing experiences, approached us with such an issue, symptomatic of their location.
Due to their remote location, the business faced frequent internet downtime as a result of which customers would be unable to complete their bookings, leading to loss of revenue and a bad client experience.
Using Node.js module, our expert team at Smart Sight Innovations provided a solution by recording all bookings in the offline browser mode without loss of business transactions and to maintain data integrity. Even when the internet connection was completely down on certain occasions, data from the two locations would eventually sync with an added advantage of not having to spend time installing and configuring all the required dependencies.
On a similar note, another client who are into Logistics & Shipping faced an issue wherein the crew on the vessel would place online orders for their periodic on-board requirements, which will then be fulfilled by the on-shore team at the next docking port. Many a times, due to the vessel being on high seas, there would be no internet connectivity, as a result of which the crew faced challenges in providing the essentials for their team members.
A solution for the above issue was provided akin to the earlier one, by recording all requests in the offline mode without loss of data.
The benefits of such applications are not limited to just the above mentioned industries, but extend to other industries as well that are primarily dependent on online bookings for reservations like flights, retail / e-commerce segment as well as those where connectivity issues hamper the productivity of organisations and erodes customer experience.
Smart Sight Innovations’ highly skilled and experienced team is driven to develop practical solutions to address your unique business needs. For business solutions and ideas across CRM, Big Data, Web Development, Mobile App Development, IoT, Tally and any other solutions, contact us today to get a free quote.
Call: +91 9004382771